1

My parents have been using them as a car service for almost 10 years. When my dad passed I inherited the Lincoln Town car. It hasn't been driven for a while so i brought ot to them. I got an oil change and brakes. I have had the car less than a year and have been back for brake issues 3 times. They put new pads on twice and less than 4 months ago changed the calibers. I was charged each time and the lasttime was over $600.00. Last Thursday my brakes started grinding and the car is not running well. (Today is Monday), I stopped in to see if they would look at it. Michael said I could leave it with them. I told him I couldn't leave it because I have to get back to work. He was very rude to me and made it sound like it was my fault I had to work...i mean they charge enough, i had better work. I asked him if i could drop it off in the morning and he said yes but they are going to have to charge me to figure out the issues. Very dissatisfied and disappointed in being treated with such disrespect. I asked him if he could just listen to it and he said no they were too busy.

Beth, you brought your car in for brake issues which we said we would take care of because they are still under warranty. You also brought your car in for a check engine light and other issues. At the time you brought your vehicle in we had full bays and no mechanics free to check on these issues. We offered to have you leave it and we would give you a ride home so we could work on it when we had time. Because those issues were not under warranty we would need to charge you for that service. We are sorry if we did not communicate this clearly to you. We would be more than happy to discuss this with you, please give us a call at 205-856-3310. Thank you.

- Chalkville Auto & Tire Center
5

Excellent work, honest staff and good friends to boot. Highly recommend!

Thank you Janice, for your review and recommendation. We are so glad that we have been able to provide you with excellent and honest automotive work.

- Chalkville Auto & Tire Center
5

Thank you Tamera for your rating, we are glad to hear that you've had a great experience working with us. We hope to have you back the next time you need an automotive repair or maintenance service!

- Chalkville Auto & Tire Center
5

I have been using Chalkville Auto for years and they have always had fair prices and were very professional and honest with their assessments for repairs.

Thank you Monte for your review, we are so glad to be your choice for repairs. It means a lot to us that you find our services to be fair and professional. We look forward to your next visit!

- Chalkville Auto & Tire Center
2

Angie, unfortunately we don’t have any records of you visiting our shop, so we would appreciate it if you would reach out to us directly so that we can learn more about your rating and the experience that lead to it.

- Chalkville Auto & Tire Center
5

Thanks for the positive rating, it means a lot to us that you've had a great experience with our auto repair services. We hope to see you again.

- Chalkville Auto & Tire Center
5

Great service. Knowledgeable and friendly staff.

Thank you for the amazing compliments, Jerry! We appreciate you sharing these kind words with us.

- Chalkville Auto & Tire Center
5

I needed a side mirror 4 my car The guy who took my call did his best 2 make sure I got the mirror ASAP He even found 1 the exact color of my car which saved me money !

Thank you for your review, your feedback means a lot to us! We are so glad our staff has been able to give you a great experience with the replacement of your side mirror by providing quick and quality customer service. We hope to see you again the next time you need an auto repair service!

- Chalkville Auto & Tire Center
5

This is the best auto shop around, they're always honest and never try to upsale you or rip you off. I always go here for anything wrong with my car.

Thank you for these amazing compliments, Jon! We are glad to be your go to auto repair shop and your trusted mechanics. We appreciate your continued support and look forward to seeing you next time.

- Chalkville Auto & Tire Center
5

Excellent professional on time service

Thank you Phillip, we are so glad that we could give you quality, professional auto repair services!

- Chalkville Auto & Tire Center
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